Business Details
11 Years
experience
Your Trusted Family-Run Used Car Dealer in Norwich
Cator Family Car Sales is a family-run business established with a commitment to safety, reliability, and exceptional customer service. Since our inception, we have prioritised meticulous preparation of every vehicle, ensuring each car meets the highest standards for safety and quality. Our team shares a deep passion for automobiles and a dedication to helping customers find vehicles that suit their needs and budgets.With over a decade of experience, we combine hands-on expertise with a personalised approach, offering comprehensive after-sales support, including servicing and MOTs. Our reputation is built on trust, transparency, and a genuine desire to exceed customer expectations, reflected in our glowing reviews and loyal clientele.
Services
Used Car Sales
Finance Options
Servicing
MOT Testing
Warranty Coverage
Details
- Year established: 2015
Highlights and features
- We are a family-run business with over 10 years of experience in sourcing and preparing reliable used cars.
- Every vehicle undergoes thorough preparation, including new cambelt kits and comprehensive checks, for your safety.
- Our team provides personalised, pressure-free service, prioritising your needs and budget.
- We offer competitive finance options and a fully comprehensive in-house warranty.
- Our workshops deliver expert servicing and MOTs, ensuring long-term vehicle reliability.
Associations and certifications
- Financial Conduct Authority
What people say
Excellent service
Friendly staff
Reliable cars
Transparent process
Outstanding aftercare
Services
Used Car Sales
We offer a curated selection of used cars, each meticulously inspected and prepared for safety and reliability. Our inventory includes popular brands like Ford, Mercedes-Benz, and Toyota, with transparent pricing and no hidden fees. Customers benefit from our family-run ethos, ensuring a stress-free buying experience tailored to individual needs.
Finance Options
Our finance packages provide flexible solutions to help you purchase your ideal vehicle. Working with trusted providers, we offer competitive rates and clear terms, including HP agreements with representative APR of 12.9%. Our team guides you through the process to find the best option for your budget and circumstances.
Servicing
Our onsite workshops deliver expert servicing to keep your car in peak condition. From routine checks to major repairs, our technicians use quality parts and adhere to manufacturer standards. We prioritise transparency, ensuring you understand every step of the maintenance process.
MOT Testing
We provide thorough MOT testing with clear explanations of results and any required repairs. Our goal is to ensure your vehicle meets safety and environmental standards while minimising downtime. Customers receive prompt, honest advice to maintain compliance and roadworthiness.
Warranty Coverage
Our in-house warranty offers peace of mind for every purchase. It covers essential components and includes HPI certification for added security. We handle claims efficiently, ensuring minimal disruption to your use of the vehicle and long-term confidence in your investment.
People
Steve Cator
Director
Steve leads Cator Family Car Sales with a passion for cars and over a decade of industry experience. He personally sources all vehicles, prioritising safety and quality. His approachable nature and commitment to customer satisfaction have been central to the business's success.
Sophie Cator
Finance Department
Sophie manages finance solutions, ensuring customers find affordable options. With expertise in car sales and customer care, she provides clear guidance and support throughout the purchasing process, contributing to the business's reputation for transparency.
Gemma
Sales Manager
Gemma oversees sales with a focus on matching customers to their ideal vehicles. Her friendly, no-pressure approach and attention to detail have earned consistent praise, reflecting the team's commitment to exceptional service.
Questions
What types of cars do you sell?
We specialise in used Ford, Mercedes-Benz, Toyota, and other popular brands, with a focus on safety and reliability.
Do you offer finance options?
Yes, we provide competitive finance packages through trusted providers, including HP agreements with clear terms.
What after-sales services do you provide?
We offer servicing, MOTs, warranties, and repairs, all delivered by our expert team to ensure long-term vehicle reliability.
How do you prepare your cars for sale?
Each vehicle undergoes thorough checks, new cambelt kits, and meticulous valeting to meet our high safety and quality standards.
Are your prices negotiable?
Our pricing is transparent and fixed, ensuring no hidden fees or pressure tactics during the purchasing process.
