Business Details
Your Trusted Automotive Partner in East Anglia
John Banks has been a trusted name in the automotive industry since the early 1970s, evolving from a single site in Bury St Edmunds to a family-run network spanning East Anglia. With 14 dealerships representing nine leading brands, we combine decades of expertise with a commitment to customer-centric service. Our team of over 210 professionals delivers comprehensive solutions, from new and used vehicle sales to manufacturer-trained aftersales care.We prioritise transparency, offering flexible finance options, Motability schemes, and digital tools like live video walkarounds to simplify the car-buying journey. Backed by 50 years of experience and a reputation as one of the UK's Top 200 Dealer Groups, we remain rooted in local communities while embracing innovation to meet modern motoring needs.
Services
New Car Sales
Used Car Sales
Aftersales Servicing
MOT Testing
Motability Scheme
Motorcycle Sales
Vehicle Finance
Warranty Claims
Parts Supply
Business Fleet Solutions
Highlights and features
- We offer 50 years of automotive expertise across 14 East Anglia locations
- Manufacturer-trained technicians ensure precision in servicing and repairs
- Dedicated Motability specialists simplify accessible vehicle leasing
- Transparent pricing with online chat and digital walkaround options
- Flexible finance solutions tailored to personal and business needs
Associations and certifications
- FCA (Financial Conduct Authority)
Services
New Car Sales
We offer a comprehensive selection of new vehicles from leading brands including Honda, Renault, Dacia, and Hyundai. Our sales team provides transparent pricing, finance options, and manufacturer warranties. Customers benefit from expert guidance to find vehicles matching their lifestyle and budget.
Aftersales Servicing
Our manufacturer-trained technicians deliver expert servicing using genuine parts and latest diagnostic tools. Services include MOT preparation, warranty work, and scheduled maintenance. We offer flexible booking options across 14 locations to ensure vehicle longevity and safety compliance.
Motability Scheme
We specialise in Motability vehicle leasing for customers with mobility allowances. Our specialists guide clients through eligibility checks, vehicle selection, and adaptation options. The scheme includes insurance, servicing, and breakdown cover for worry-free motoring.
Used Car Sales
With over 800 quality used cars in stock, we provide diverse pre-owned options across multiple brands. All vehicles undergo rigorous inspections and come with warranty options. Our team offers honest appraisals and transparent history disclosures for customer confidence.
Motorcycle Sales
We offer Honda motorcycles and Stark electric bikes through dedicated sales teams. Services include test rides, finance packages, and parts support. Our specialists cater to both road and off-road enthusiasts seeking reliable two-wheel transportation.
Questions
What brands do you represent?
We represent Honda, Renault, Dacia, Alpine, Hyundai, Suzuki, Mazda, and Stark electric motorcycles across our 14 East Anglia locations.
Do you offer vehicle finance options?
Yes, we provide personal contract purchase, hire purchase, and business leasing solutions tailored to your budget and requirements.
Can I service my car online?
Book servicing via our website with flexible timeslots available at all dealership locations for your convenience.
Are you Motability specialists?
Yes, our dedicated Motability team assists with eligibility checks, vehicle selection, and lease agreement management.
Do you sell used electric vehicles?
We stock certified used electric and hybrid models including Hyundai Kona Electric and Honda eHEV variants.
What aftersales support do you provide?
We offer manufacturer-standard servicing, warranty claims, MOT testing, parts supply, and diagnostic repairs using branded equipment.