Business Details
35 Years
experience
Your Trusted Auto Dealer in Cramlington
Established in 1991, Cramlington Ford has built a reputation as a trusted family-owned automotive business serving Northumberland and Newcastle-Upon-Tyne. Our expertise spans the sale of used Ford vehicles, Ford-approved servicing, MOT testing, and comprehensive repair solutions for both cars and light commercials. We differentiate ourselves through personalized customer service, with a dedicated team that prioritizes understanding client needs to deliver tailored solutions. As an FCA-accredited business, we offer transparent finance options and maintain an onsite petrol station for added convenience.Our commitment to quality extends to fixed-price servicing for other makes, diagnostics, and local car and van hire. With decades of collective experience, we combine technical proficiency with a customer-centric approach, ensuring every interaction reflects our core values of integrity and reliability. Our long-standing relationships with clients underscore our dedication to exceeding expectations through consistent service excellence.
Services
Used Cars
Ford Servicing
MOT Testing
Vehicle Repairs
Car Hire
Finance Options
Details
- Year established: 1991
Highlights and features
- We have over 30 years of experience in the automotive industry
- Our team provides personalized customer service
- We offer a wide range of services including MOTs and finance options
- Our onsite petrol station adds convenience for customers
- We are FCA accredited for financial services
Associations and certifications
- Financial Conduct Authority (FCA)
What people say
Friendly staff
Efficient service
Competitive pricing
Transparent processes
Reliable repairs
Services
Used Car Sales
We offer a comprehensive selection of pre-owned Ford vehicles, including popular models like the Puma, Fiesta, and Kuga. Our inventory features competitive pricing, detailed condition reports, and flexible finance options. Every vehicle undergoes rigorous inspection to ensure reliability and customer satisfaction.
Ford Servicing
Our Ford-certified technicians provide scheduled servicing and repairs using genuine parts. Services include oil changes, brake checks, and diagnostics for optimal vehicle performance. We adhere to manufacturer guidelines to maintain warranty validity and extend vehicle longevity.
MOT Testing
We conduct thorough MOT examinations to meet DVSA standards. Our process includes pre-test checks, transparent defect reporting, and efficient re-tests. Customers receive clear guidance on compliance requirements and necessary repairs to pass certification.
Vehicle Repairs
Our workshop handles mechanical and electrical repairs for Ford and other makes. Services cover engine diagnostics, transmission issues, and bodywork restoration. We use advanced tools and techniques to ensure precise, durable solutions for all vehicle types.
Finance Options
We provide tailored financing packages through FCA-regulated providers. Options include PCP agreements, hire purchase plans, and part-exchange valuations. Our advisors explain terms clearly to help customers choose affordable, suitable payment structures for their new or used vehicle.
Questions
What services does Cramlington Garages offer?
We provide used car sales, Ford servicing, MOT testing, vehicle repairs, and finance options for customers in Northumberland.
Are finance options available for vehicle purchases?
Yes, we offer FCA-regulated finance packages including PCP and hire purchase agreements for eligible customers.
What are your opening hours?
Sales: Mon-Fri 09:00-17:00, Sat 09:30-16:00. Aftersales: Mon-Fri 07:30-17:30, Sat 08:30-13:30.
Do you service non-Ford vehicles?
Yes, we offer fixed-price servicing and repairs for various makes, not just Ford models.
Is there an onsite petrol station?
Yes, we operate a convenient onsite petrol station for customers requiring fuel services.
