Business Details
50+ Years
experience
Your Trusted Car Dealer in Marlow for Sales, Servicing & MOTs
Platts Motor Company has been serving the Marlow community since 1925, operating as a family-run business across three generations. We specialise in new and used car sales, vehicle servicing, MOT testing, and car/van hire, with a focus on Ford vehicles and parts. Our commitment to customer satisfaction is demonstrated through investment in advanced diagnostic equipment and staff training, ensuring high first-time fix rates. Unlike traditional dealers, our sales team receives no commission, prioritising professional and friendly service over aggressive sales tactics.We extend our expertise to servicing most vehicle makes, including Hyundai, Peugeot, Renault, and SEAT, supported by our history as the longest-serving Ford Dealer in the High Wycombe, Maidenhead, and Henley area. Our reputation for excellence is evidenced by numerous customer service awards and a policy of transparency, with all pre-owned vehicles offering a minimum 6-month mechanical warranty. With facilities including a 24/7 car wash centre and petrol forecourt, we provide comprehensive motoring solutions tailored to local needs.
Services
Car Sales
Vehicle Servicing
MOT Testing
Car Hire
Van Hire
Car Wash Centre
Petrol Forecourt
Bodywork Repairs
Ford Accessories
Vehicle Finance
Details
- Year established: 1925
Highlights and features
- Family-run business with three generations of automotive expertise since 1925
- No commission sales team ensuring transparent, pressure-free vehicle purchases
- Investment in latest diagnostic technology and staff training for precision repairs
- Authorised Ford Distributor and Repairer with hybrid/electric vehicle expertise
- Award-winning customer service with 6-month minimum warranty on all pre-owned vehicles
Associations and certifications
- Ford Motor Company
- Financial Conduct Authority
- Finance & Leasing Association
What people say
Award-winning service
Transparent pricing
Expert technicians
Family-run ethos
Modern facilities
Services
Car Sales
We offer comprehensive car sales services including new Ford vehicles, certified pre-owned cars, and a wide selection of used vehicles from multiple brands. Our non-commission sales team provides transparent pricing and expert guidance. Customers benefit from competitive financing options and part-exchange valuations, supported by our 95-year reputation for automotive expertise.
Vehicle Servicing
Our fully-equipped service department handles routine maintenance and complex repairs for Ford vehicles and most other makes. Using genuine parts and advanced diagnostic tools, we ensure optimal vehicle performance. Services include air conditioning recharging, MOT preparation, and specialized care for hybrid and electric vehicles.
MOT Testing
We provide MOT testing for all vehicle makes, conducted by experienced technicians in our state-of-the-art facility. Testing is available by appointment to minimize waiting times. Customers receive detailed explanations of any required repairs, with priority given to maintaining road safety and compliance standards.
Car Hire
Our car hire service offers Ford models including Puma, Focus, and Transit vehicles for short-term needs. Flexible rental periods range from hourly midweek deals to weekend packages. Competitive rates include European roadside assistance, with transparent pricing covering insurance excess and mileage allowances.
Car Wash Centre
The 24/7 self-service car wash facility features advanced cleaning systems including 5-programme automatic washes, high-pressure jet washes, and industrial vacuums. Operating year-round with frost protection technology, the centre accepts contactless payments and remains functional during water restrictions due to non-mains water usage.
Questions
What makes Platts different from other car dealers?
As a three-generation family business since 1925, we offer non-commission sales, Ford-authorised services, and expertise across multiple vehicle brands with transparent pricing.
Do you sell vehicles other than Ford?
Yes, we offer certified pre-owned vehicles from various manufacturers including Hyundai, Peugeot, Renault, SEAT, and KIA alongside our Ford range.
What servicing options are available?
We provide MOT testing, routine maintenance, hybrid/electric vehicle servicing, air conditioning repairs, and bodywork repairs using genuine parts and advanced diagnostics.
Are financing options available?
Yes, we offer competitive vehicle financing through selected lenders with no additional charges for advice or arrangement services.
What car hire vehicles do you offer?
Our fleet includes Ford Puma, Focus, and Transit models with flexible rental periods from hourly midweek deals to weekend packages.
Do you have 24/7 facilities?
Our self-service car wash operates 24/7 with frost protection technology, while sales and service departments follow standard weekday and Saturday opening hours.
