At Downeys it's the people that make the difference!
At Downeys, it is our aim to give you the "new car experience" when buying any car. Our customer service is delivered in a friendly, approachable, and professional manner, to ensure when you buy a car your whole experience is a pleasurable one. Ideally situated only 20 minutes from Belfast City Centre and George Best Airport, we offer the facility to collect you if you are coming from either Ireland, or across the water in the UK. We can arrange delivery anywhere in Ireland, or mainland UK.
Our History
Downeys Newtownards was established in 1995 with the opening of North Downs first Volkswagen dealership. After 7 years successful trading with Volkswagen, we acquired two new franchises, Honda and Fiat, offering sales and aftersales facilities. Growth of the business continued with the opening of a specialist used car operation, offering North Down's largest selection of quality used vehicles.
Our Services
At Downeys, we stock a vast range of vehicles from low insurance and first-time purchases, hatchbacks, and family saloons to sport, 4x4, and prestige marques. The majority of our stock is part-exchanges from our 3 new car franchises, or is hand-picked in accordance with the strict selection policy. We also offer a full range of after-sales care for all makes and models of vehicles. We provide the highest possible standard of service available by skilled and experienced staff and the latest automotive technology.
Motability
We are proud to be a Motability accredited dealer, offering a range of vehicles suitable for customers with disabilities. Our Motability specialists are on hand to guide you through the process and help you find the perfect vehicle to suit your needs.
Aftersales
At Downeys, we understand the importance of maintaining your vehicle to ensure it runs smoothly and efficiently. Our aftersales team is dedicated to providing you with the highest level of service and advice on all aspects of vehicle maintenance and repair. We use the latest diagnostic equipment and genuine parts to ensure your vehicle is running at its best.
Contact Us
If you have any questions or would like to book a test drive, please don't hesitate to contact us. Our friendly and knowledgeable staff are always happy to help.
Overall Experience
Multiple reviewers have expressed their satisfaction with the service they received from Downeys of Newtownards. They have praised the staff for being courteous, efficient, and going above and beyond to ensure customer satisfaction.
Staff
The staff at Downeys have been commended for their excellent customer service skills. Reviewers have mentioned specific staff members, such as Simon, Robbie, David, Michael, and Angela, who have provided exceptional service.
Sales and Servicing
Reviewers have reported positive experiences with the sales and servicing processes at Downeys. They have praised the team for being helpful, efficient, and providing excellent value for money.
Facilities and Condition of Vehicles
The dealership's facilities have been described as "well laid" and the condition of the vehicles has been praised for being "excellent" and "gleaming".
Warranty and Support
Reviewers have expressed appreciation for the dealership's support and warranty services. They have reported quick resolutions to issues and effective communication throughout the process.
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