Experience the Best in 4X4 Sales - Come and Test Drive Today!
At Onodi Car Sales, we pride ourselves on providing great used cars and great service. Our family-run business has over 40 years of combined experience in the motor trade, and we are dedicated to delivering an exceptional customer experience. Our showroom is located in West Wickham, where our friendly, enthusiastic, and knowledgeable sales team are committed to making every interaction special.
Our Services
We offer a wide range of services to ensure that our customers have a hassle-free experience. Our services include:
- A pressure-free environment where you can take the time to explore our vast selection of used cars
- Knowledgeable staff who are experts in their field and are happy to answer any questions you may have
- Assistance with taxing, insuring, and registering your new vehicle
- A comprehensive after-sales service that ensures you're taken care of long after you leave the forecourt
Our Commitment
We are committed to providing the highest level of service from the moment you contact us and long into the future. We understand that buying a used car can be a daunting experience, which is why we offer a range of assurances to put your mind at ease. These include:
- All vehicles are HPI clear, ensuring that there are no outstanding finance or other nasty surprises
- Long MOT certificates for maximum reassurance
- Thorough vehicle inspections and preparation before they reach the forecourt
Get in Touch
If you're looking for a used car or have any questions, please don't hesitate to get in touch. We look forward to hearing from you.
Poor Customer Service and Negligence
Onodi Car Sales has been criticized for their poor customer service and negligence. Rhiana & Aston, a loyal customer, reported being ignored multiple times when trying to contact the dealership to inquire about a car they were interested in. As a result, they left feeling upset and disappointed.
Exceptional Customer Service and Sales Experience
On the other hand, many customers have had a positive experience with Onodi Car Sales. Several reviewers praised the dealership's excellent customer service, helpful staff, and hassle-free purchasing process. They highlighted the professionalism and dedication of staff members, particularly James, who went above and beyond to ensure a smooth transaction.
Quality Vehicles and Warranty
Some customers mentioned the quality of the vehicles they purchased, with several reviewers praised the reliability and cleanliness of their new cars. Additionally, some customers appreciated the comprehensive warranty offered by the dealership.
Worrying Experience with Stolen Vehicle
One reviewer, Rachel Costello-Dunn, reported a worrying experience when she discovered that the car she purchased from Onodi Car Sales was stolen and still had outstanding finance. Her attempts to resolve the issue were met with dismissive responses, leading to feelings of frustration and worry.
