Business Details
Your Trusted Used Car Dealer in Ballyclare
Autopoint Ballyclare has been serving customers in Ballyclare for over two decades, recently relocating to larger premises at 19 Rashee Road to accommodate an extensive inventory of approximately 60 vehicles. Our commitment to exceptional customer service and competitive pricing ensures clients receive tailored advice and support throughout their car-buying journey. We pride ourselves on maintaining a diverse selection of used cars to suit varying budgets and lifestyles, complemented by transparent finance packages and part-exchange options.Our team prioritises customer satisfaction, offering evening viewings by appointment and maintaining accessibility from key locations across Northern Ireland. With a reputation built on integrity and reliability, we strive to make vehicle purchases stress-free and enjoyable, fostering long-term relationships with our clientele.
Services
Used Cars
Part Exchange
Finance Packages
Vehicle Search
Showroom
Highlights and features
- We have over 20 years of experience in the used car industry.
- Our team offers transparent pricing with no hidden fees.
- We provide part-exchange facilities on all vehicles.
- Finance packages available through carefully selected providers.
- Evening viewings available by appointment for customer convenience.
Associations and certifications
- Financial Conduct Authority
What people say
Fantastic service
Friendly staff
Transparent pricing
No hidden fees
Pressure-free environment
Services
Used Car Sales
We offer a comprehensive selection of high-quality used cars sourced to meet diverse budgetary and lifestyle requirements. Our inventory includes approximately 60 vehicles, with 50 available for display and 14 housed in our spacious showroom. Each vehicle undergoes rigorous inspection to ensure reliability, supported by transparent pricing and detailed part-exchange valuations.
Finance Packages
Tailored finance solutions are available through partnerships with multiple credit providers, subject to status and income verification. Our team provides clear explanations of terms, including fees incorporated within payment plans, while maintaining transparency about commission structures. Applications require approval, with final figures confirmed prior to agreement signing.
Part Exchange
We accept part-exchange vehicles on all purchases, offering competitive valuations to simplify the buying process. Our staff provides detailed assessments and incorporates trade-in values into new purchase agreements. This service applies to the full range of vehicles in our inventory, supporting customers seeking convenient vehicle upgrades.
Vehicle Search
Our team actively sources new stock to meet specific customer requirements, even when desired vehicles aren't currently listed. We maintain regular communication with clients regarding new arrivals and can provide detailed sales videos upon request. This service ensures customers access the most suitable vehicles matching their preferences.
Showroom Services
Our Ballyclare facility features a dedicated showroom displaying 14 vehicles, with evening viewings available by appointment. The premises accommodate 50 vehicles on-site, including outdoor displays. We provide detailed product information, competitive pricing comparisons, and on-site assistance from experienced sales professionals during standard operating hours.
People
Trevor
Sales Executive
With extensive experience in the automotive industry, Trevor provides expert guidance and transparent advice to customers. He ensures a pressure-free purchasing environment, offering tailored recommendations based on individual requirements while maintaining exceptional post-sale support.
Elaine
Sales Executive
Elaine delivers professional assistance throughout the car-buying process, focusing on customer satisfaction and clear communication. Her approachable manner and product knowledge help clients make informed decisions, supported by follow-up support post-purchase.
Paul
Sales Executive
Paul offers comprehensive vehicle information and addresses technical queries with expertise. He facilitates efficient transactions while maintaining transparency about vehicle specifications and pricing structures, ensuring customers receive accurate information.
Alec
Sales Executive
Alec provides knowledgeable assistance with vehicle selection and documentation processes. His straightforward approach ensures customers understand purchase terms, supported by follow-up communication to address post-sale concerns.
Lisa
Customer Service
Lisa coordinates customer inquiries and supports transaction processes with attention to detail. Her role ensures smooth interactions from initial contact through to post-purchase follow-up, maintaining the dealership's service standards.
Questions
What types of vehicles do you offer?
We provide a diverse selection of used cars across multiple categories, including family vehicles, luxury models, and commercial vans. Our inventory typically features around 60 vehicles.
Do you offer finance options?
Yes, we partner with multiple finance providers to offer tailored packages. Terms require approval based on status and income verification, with transparent fee structures explained upfront.
Can I part exchange my current vehicle?
Part-exchange facilities apply to all purchases. Our team provides competitive valuations and incorporates trade-in values into new purchase agreements to simplify transactions.
How accessible is your Ballyclare location?
Our premises are 15 minutes from Belfast, Antrim, and Ballymena, with 45-75 minute access from Coleraine, Newry, and Derry/Londonderry, serving customers across Northern Ireland.
Are evening viewings available?
Yes, we offer evening viewings by appointment outside standard operating hours to accommodate customer schedules.
What after-sales support do you provide?
We maintain post-purchase communication, address technical queries, and provide follow-up assistance to ensure continued customer satisfaction with their vehicle acquisitions.
