Business Details
50+ Years
experience
Your Trusted Ford Dealer in Kent
Haynes Ford has been a trusted Ford dealership serving Kent for over 90 years, with locations in Maidstone and Canterbury. As Kent's first Ford main dealer, we combine decades of automotive expertise with a commitment to offering competitive pricing on Ford's award-winning model range. Our team of certified technicians provides expert servicing and repairs for both personal and commercial vehicles, supported by state-of-the-art facilities including dedicated transit centres. We pioneered online vehicle purchases in the region, offering seamless digital transactions with secure payment options and home delivery within specified radiuses. Our customer-centric approach has earned us Ford's Chairman's Award eight times, with 98.7% customer satisfaction rates reflected in our independent reviews.We maintain strong community ties through our Haynes Group charitable initiatives while continuously investing in staff training to ensure technical excellence. Our commercial vehicle division provides tailored fleet solutions with Ford Pro services, including software integration and charging infrastructure support. The dealership maintains full transparency with FCA-regulated financial services and clear commission disclosure policies. Our family-oriented business culture ensures consistent service quality across all departments, from new car sales to MOT testing and accident repairs.
Services
Vehicle Sales
Servicing
MOT Testing
Parts Supply
Accident Repair
Fleet Management
Online Purchases
Financing
Commercial Vehicles
EV Charging Solutions
Details
- Year established: 1931
Highlights and features
- Pioneered online vehicle purchases in Kent with secure digital transactions
- 98.7% customer satisfaction rate from independent reviews
- Ford Chairman's Award winners eight times recently
- FCA-regulated financial services with transparent commission disclosure
- Dedicated commercial vehicle division with fleet management solutions
Associations and certifications
- Financial Conduct Authority (FCA)
What people say
Excellent service
Competitive pricing
Online convenience
Expert technicians
Quick delivery
Services
Vehicle Sales
Haynes Ford offers comprehensive vehicle sales services for both personal and commercial customers. We maintain extensive stock of new Ford models including electric and hybrid variants, alongside carefully selected used vehicles. Our digital sales platform enables complete online transactions with secure payment processing and flexible delivery options. Expert sales consultants provide detailed product knowledge and financing guidance to help customers make informed decisions. The dealership maintains competitive pricing across its entire vehicle range while offering part exchange facilities and trade-in valuation services.
Servicing & Repairs
Our certified technicians provide manufacturer-standard servicing and repairs using genuine Ford parts. The service department offers scheduled maintenance plans, MOT testing, and accident repairs with state-of-the-art diagnostic equipment. We maintain extended opening hours and express service options for customer convenience. All work is backed by Ford's quality assurance standards and warranty coverage where applicable. The Maidstone location features a dedicated bodyshop facility for comprehensive accident repair services.
Commercial Fleet Solutions
Ford Pro commercial services include fleet vehicle supply, charging infrastructure solutions, and fleet management software integration. We offer tailored financing options and maintenance packages for business customers. Our dedicated commercial sales team provides expert advice on vehicle selection and fleet optimisation. The dealership maintains specialist transit centres with commercial vehicle-specific service capabilities. We support businesses with electrification transition planning and charging infrastructure implementation.
Online Vehicle Purchase
Our pioneering online sales platform enables complete vehicle purchases from home. Customers can browse stock, obtain valuations, arrange finance, and complete transactions digitally. The system provides secure payment processing and delivery coordination within specified radiuses. Virtual consultations with sales specialists are available through integrated communication channels. This service maintains full transparency with clear pricing and no hidden fees throughout the purchasing process.
Financing Services
As FCA-regulated credit brokers, we offer comprehensive financing solutions including PCP, HP, and lease agreements. Our finance team provides transparent disclosure of commission structures and works with multiple lenders to secure suitable agreements. We specialise in manufacturer financing options linked directly to Ford franchises. All applications receive clear explanations of terms and conditions with no hidden charges. Commercial financing options include fleet-specific solutions and business leasing arrangements.
People
Haynes Brothers
Directors
The Haynes family has led the business since its 1931 founding, maintaining continuous family ownership through four generations. Their leadership has maintained the dealership's position as Kent's first Ford main dealer while driving digital innovation and service expansion.
Questions
Can I purchase a vehicle entirely online?
Yes, we offer complete online vehicle purchases with secure payment and delivery options.
What financing options are available?
We provide FCA-regulated finance solutions including PCP, HP, and Motability schemes.
Do you offer part exchange valuations?
Yes, we provide guaranteed part exchange valuations when purchasing new vehicles.
Are commercial vehicle solutions available?
Our Ford Pro division offers fleet management, charging infrastructure, and commercial financing.
What after-sales services do you provide?
We offer servicing, MOTs, accident repairs, parts supply, and 24/7 roadside assistance.
Videos
