Business Details
47 Years
experience
Emergency
services
Trusted Auto Repair & Vehicle Sales in Carterton
Established in 1979, Dowleys has built a reputation as a trusted family-run automotive service centre in Carterton, Oxfordshire. Our commitment to transparency and honesty ensures customers receive clear explanations of all necessary work, supported by evidence of worn or broken parts. With over four decades of experience, we combine advanced diagnostic tools with original equipment parts to deliver quality repairs and servicing for all vehicle makes and models. Our team of highly qualified technicians undergoes continuous training to maintain expertise in modern automotive technology. We prioritise customer satisfaction through initiatives like our price-matching promise, loyalty scheme, and complimentary vehicle health checks.As a member of the Retail Motor Industry Trust My Garage Scheme, we uphold strict standards of professionalism and accountability. Our facility offers convenient amenities including a family-friendly waiting area with free WiFi, local collection/drop-off services, and courtesy vehicles. Supporting local charities and offering discounts to RAF personnel and Blue Light Card holders reflects our dedication to community engagement. This long-standing commitment to excellence has earned us a loyal customer base and consistently positive feedback.
Services
MOT Testing
Vehicle Servicing
Tyre Fitting
Diagnostics
Air Conditioning Servicing
Recovery Services
Trailer Servicing
Electric Vehicle Servicing
Fleet Servicing
Timing Belt Replacement
Details
- Year established: 1979
Highlights and features
- We're a trusted family business operating since 1979 with continuous ownership.
- Our price promise guarantees to match or beat local competitors' quotes.
- Highly qualified technicians with ongoing training in modern automotive technology.
- Complimentary vehicle health checks with detailed explanations of required work.
- Loyalty scheme offering 25 off after five visits with local community support.
Associations and certifications
- Retail Motor Industry (RMI) Trust My Garage Scheme
What people say
Fantastic service
Genuine car dealers
Thorough
Excellent
Pleased with purchase
Services
MOT Testing
We provide full MOT testing for cars, vans, motorcycles, trikes, and motorhomes. Our certified technicians use official testing equipment to ensure compliance with DVSA standards. Customers benefit from same-day repairs if parts are available, with a 45-minute to one-hour test duration. Our Happy Hour offer provides half-price MOTs daily at 4:30pm.
Vehicle Servicing
Regular servicing extends vehicle lifespan and maintains warranty validity. We follow manufacturer schedules using original parts for all makes. Services include oil changes, filter replacements, brake checks, and computer diagnostics. Our free vehicle health check identifies potential issues before they become major problems.
Tyre Supply & Fitting
As main agents for Petlas Tyres, we supply and fit all major brands including Michelin and Continental. Our services cover summer, winter, and all-season tyres for cars, 4x4s, and commercial vehicles. We offer free tyre pressure checks and wheel alignment services to ensure optimal safety and fuel efficiency.
Diagnostics
Our state-of-the-art diagnostic equipment identifies electronic and mechanical issues across all vehicle types. Technicians interpret error codes and perform system checks for engine management, ABS, and airbag systems. We provide clear explanations of fault codes and repair options with no hidden charges.
Air Conditioning Servicing
We recharge and service vehicle air conditioning systems to restore cooling efficiency. Our process includes refrigerant recovery, system checks, and disinfection to eliminate odours. Regular servicing prevents breakdowns and maintains cabin air quality, with winter maintenance recommended for optimal performance.
People
Richard Dowley
Owner/Director
Richard continues the family legacy established by his parents in 1979. With decades of automotive experience, he oversees daily operations while maintaining hands-on involvement in customer service and technical standards.
Arthur Dowley
Founder
Arthur established Dowleys Garage in 1979, building the foundation for its reputation as a trusted automotive service provider. His commitment to quality and customer care continues to influence the business's values.
Millie Dowley
Co-Founder
Co-founder Millie Dowley helped establish the garage's community-focused approach. Her emphasis on customer relationships remains integral to the business's long-term success and family-oriented culture.
Questions
How do I book an MOT test?
Book online via our website or call 01993 842345. Our Happy Hour MOTs offer half-price tests daily at 4:30pm with no appointment needed.
What services are included in a vehicle health check?
Our free check includes tyre condition, battery health, coolant levels, wiper functionality, bulbs, and screen wash. We'll discuss any required follow-up work.
Do you offer financing options for used cars?
Yes, we partner with Evolution Funding, Motonovo, and Close Brothers to provide competitive finance packages for all our used vehicles.
What tyre brands do you stock?
We supply Petlas (main agent), Michelin, Continental, Pirelli, and other premium brands across budget, mid-range, and high-end categories.
Are your technicians qualified?
Yes, our low-turnover team includes Isuzu Master Tech trained technicians with continuous professional development in modern automotive technology.
What warranty options are available?
We offer Warrantywise and Warranty Solutions Group packages with Platinum, Gold, and Silver cover levels, including parts, labour, and roadside assistance.
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