Driven by Excellence, Committed to You
Walkingshaw is a renowned dealership based in the heart of the Western Lake District, offering a wide range of new and used Kia and Volkswagen vehicles. Since 1968, we have been dedicated to providing exceptional customer service, expert advice, and unparalleled expertise in the automotive industry.
Our History
With over 50 years of experience, Walkingshaw has built a reputation for excellence, establishing ourselves as a trusted and respected dealership in the region. Our commitment to quality, integrity, and customer satisfaction has earned us a loyal customer base, and we continue to strive for excellence in every aspect of our business.
Our Services
At Walkingshaw, we offer a comprehensive range of services designed to cater to your every need. From new and used car sales to aftersales care, servicing, and financing options, we are dedicated to providing a seamless and personalized experience for each and every customer.
New Car Sales
Browse our extensive range of new Kia and Volkswagen vehicles, featuring the latest models and innovative technology. Our expert sales team will guide you through the buying process, ensuring you find the perfect car that meets your needs and budget.
Used Car Sales
With a vast selection of high-quality used vehicles, we cater to a wide range of tastes and budgets. Our used cars undergo rigorous preparation and inspection to ensure they meet the highest standards. We also offer a range of certified pre-owned vehicles, providing added peace of mind for our customers.
Aftersales Care
Our state-of-the-art service center is equipped with the latest technology and staffed by experienced technicians who are dedicated to maintaining your vehicle to the highest standards. We offer flexible servicing schedules, reliable repairs, and fleet servicing management services to ensure your vehicle runs smoothly and efficiently.
Financing Options
At Walkingshaw, we understand that financing a vehicle can be a significant investment. That's why we offer a range of financing options, including Personal Contract Purchase (PCP), Hire Purchase (HP), and cash purchases. Our expert finance team will work with you to find a financing solution that suits your needs and budget.
Community Involvement
As a local employer with over 30 members of staff, we are committed to supporting our local community. We actively participate in local initiatives and support a range of charitable causes, demonstrating our commitment to giving back to the community that has supported us for so many years.
Visit Us
Located in Workington, our dealership is easily accessible, with ample customer parking and a welcoming atmosphere. Our friendly and knowledgeable staff are always happy to assist you, whether you're looking to purchase a new or used vehicle, book a service, or simply seek advice on your current vehicle.
Overview of Reviews
The reviews for Walkingshaws dealership provide a mixed bag of opinions from customers. While some customers had excellent experiences, others had disappointing encounters.
Satisfaction with Service
The majority of customers were extremely satisfied with the service they received from Walkingshaws. Many praised the friendly and knowledgeable staff, who went above and beyond to ensure their needs were met. However, a few customers were not satisfied with the service they received, citing poor communication and a lack of customer care.
Car Quality and Preparation
The reviews indicate that the cars sold by Walkingshaws are generally in good condition and well-prepared. Many customers were impressed with the presentation of their new vehicles, which were cleaned and prepared to a high standard.
Communication
Some customers felt that Walkingshaws could improve their communication skills. A few customers mentioned that they were not kept informed about the status of their vehicle or were not given regular updates on the expected delay in their car's availability.
Additional Comments
A few customers mentioned that they had to wait for some time to receive their car, which was due to external factors such as factory delays. However, the dealership kept them informed throughout the process and worked to resolve the issue as quickly as possible.
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