Your trusted partner for all your motoring needs
At B & H Motors Ltd, we are a leading SEAT and CUPRA franchise dealership located in Workington, Cumbria. As a CUPRA specialist, we are uniquely positioned to offer our customers a wide range of new and used CUPRA models, as well as a comprehensive aftersales service to ensure your vehicle remains in top condition.
Our Services
At B & H Motors Ltd, we pride ourselves on offering a comprehensive range of services to cater to all your motoring needs. From new car sales to aftersales servicing and parts supply, we strive to provide a hassle-free experience for our customers.
Our state-of-the-art workshop is equipped with the latest technology and staffed by fully trained technicians using genuine parts, ensuring that your vehicle receives the best possible service. Our aftersales service includes a wide range of services, including:
- MOT testing and preparation
- Servicing and routine maintenance
- Repair and diagnostic work
- Parts and accessory supply
- Air con recharging
- Tyre fitting and alignment
Motability and Business Solutions
At B & H Motors Ltd, we understand the importance of mobility and the positive impact it can have on people's lives. Our Motability team is dedicated to providing a personalized service, tailoring our Motability solutions to meet the unique needs of each individual. We have a wide range of new and used CUPRA models available on the Motability scheme, with a deposit contribution of just 0 on many models.
In addition to our Motability offerings, we also provide business solutions for companies and individuals looking for a reliable and efficient way to keep their fleet of vehicles on the road. Our business division offers a range of services, including vehicle rental, leasing, and fleet management, designed to meet the specific needs of your business.
About Us
At B & H Motors Ltd, we are committed to providing an exceptional customer experience, built on a foundation of trust, reliability, and professionalism. Our team of experts is dedicated to delivering outstanding customer service, ensuring that every interaction with us is memorable and enjoyable.
Contact Us
Whether you're looking for a new or used CUPRA model, or require assistance with your existing vehicle, we're here to help. Contact us today to learn more about our services and how we can support your motoring needs.
Overall Experience
The reviews highlight a mixed bag of experiences at B&H Motors, with some customers expressing satisfaction with the service and others having negative encounters. The dealership's efficiency, friendliness, and helpfulness are commonly praised, while some customers have had issues with the sales team, particularly Rob, who is accused of having a bad attitude and not following through on promises.
Efficient and Friendly Service
Many reviewers have complimented the dealership's efficiency, with some having their cars serviced and MOT'd in a short space of time. The sales team is also praised for being friendly and helpful, with some customers expressing gratitude for their guidance and after-sales service.
Service and Sales Issues
However, some customers have experienced issues with the sales team. One reviewer felt pressured to buy a car without being able to take it for a test drive, while another was disappointed with the handling of a warranty claim for a paint issue on a brand-new Cupra. One customer waited 2 days for a test drive but was told that the car had already been sold without being notified.
Staff Knowledge and Customer Service
Some reviewers have highlighted the knowledge and expertise of the dealership's staff, particularly Rob, who was praised for his help in finding a specific part. Others have commended the after-sales team for their assistance and good communication.
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