Your perfect drive, our commitment to you
Situated in the heart of Wimborne, Dorset, RB Prestige is more than just a car dealership. We are a pressure-free place to go, powered by honest family values. Our aim is to provide a prestige service for all, going above and beyond to ensure that your experience with us is nothing short of excellent. Our dedicated team are committed to offering a personalised service, ensuring that you are not just a customer, but a member of the RB Family.
Meet the Team
Rob and Kyran, the dynamic duo behind RB Prestige, have over 27 years of experience in the automotive industry. With a wealth of professional sporting clients and satisfied customers across the UK, they are well-equipped to provide the best experience for you. Both Rob and Kyran are SAF approved and have all the correct customer duty and FCA regulations in place, ensuring that you are in safe hands for your next car purchase.
Kyran, also known as "The Hobbit", has an extensive knowledge of the mechanics of cars, having gained a Masters Degree in Automotive Engineering. He is Rob's right-hand-man and is the man to speak to for all things customisation or vehicle sourcing.
Rob, the Managing Director, has forged his business through his love of cars and a drive of customer satisfaction. With his expertise in vehicle finance and extensive contacts throughout the vehicle industry, he will be the guy to speak to if you have any enquiries regarding vehicle purchase.
Services Offered by RB Prestige
At RB Prestige, we offer a wide range of services, ensuring that we cater to all your automotive needs.
- Showroom - Our showroom is the hub of our operations, where you can view and test drive our wide range of vehicles. All cars will continue to be delivered sanitised and protected with car seat and steering wheel covers, ensuring a stress-free and caring experience when purchasing your perfect next car.
- Used Cars - We have a wide range of quality used cars for sale in Poole, Dorset. Our selection is constantly updated, so if you can't find what you're looking for, please feel free to contact us.
- Vehicle Sourcing - If we don't have the car you're looking for in stock, we offer a vehicle sourcing service. Our team will work tirelessly to find the car of your dreams.
- Finance - We offer competitive finance options to help you purchase your perfect next car. We have a Santander Finance Calculator available on our website, or you can pop in and speak to our team.
- New Car Customisation - We understand that sometimes, the standard specifications just don't cut it. That's why we offer a new car customisation service, allowing you to personalise your car to your exact specifications.
- Part Exchange - We offer a part exchange service, allowing you to trade in your old car when purchasing a new one.
Testimonials
Don't just take our word for it, here's what some of our customers have to say about us:
"Great car sales and lovely family business I recommend to any one who buys from RB PRESTIGE CARS!" - Darren E
"Wonderfully personalised service. Very clear, communicative and honest. Especially helpful for a first time buyer." - Francine G
"R and his team are amazing. I have used them a few times now and won't go anywhere else! They have excellent customer service from start to finish." - Lauren O
COVID-19
The health and safety of our customers and team is our top priority. We have implemented strict COVID-19 measures to ensure that you can browse and purchase cars safely.
Exceptional Customer Service
The reviews for RB Prestige Cars are overwhelmingly positive, with every reviewer giving a perfect 5-star rating. The common thread throughout these reviews is the exceptional customer service provided by Rob, Kyran, and the rest of the team.
Attention to Detail
One reviewer, Alec Andrew, highlighted the team's attention to detail, stating that they explained everything in a clear and easy-to-understand manner, making the car-buying process stress-free. Another reviewer, James Reynolds, praised the team's thoroughness, saying they provided a full detailed video around the car, even on a bad weather day.
Friendly and Knowledgeable Staff
Many reviewers praised the team's friendliness and knowledge, with one reviewer, Pigeon Gang, stating they were "lovely people" and provided "fantastic advice and knowledge." Another reviewer, Benjamin Richley, said they received "professional, expert advice and lovely people."
Personalized Experience
The reviewers also appreciated the personalized experience provided by the team. Sandy Mock, for example, mentioned that the team made her feel comfortable, not pressured, and provided exceptional customer service. James Reynolds echoed this sentiment, saying the team made him feel like he was "enjoying buying his new car from the start."
After-Sales Service
Several reviewers mentioned the team's excellent after-sales service, with Sandy Mock stating they even delivered a car to her during the COVID pandemic at a safe distance. Richard Sutheran commended the team on their "smooth and friendly" after-sales service.
Conclusion
In conclusion, RB Prestige Cars' exceptional customer service, attention to detail, friendly and knowledgeable staff, personalized experience, and excellent after-sales service have earned them a flawless 5-star rating from every reviewer.
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