Business Details
45 Years
experience
Your Trusted Used Car Dealer in Gloucester
Established in 1981, Town Cars is a family-run business with over four decades of experience in the motor trade. Founded by Doug Hawkins, who has lived in Gloucester his entire life, the company operates with a commitment to quality vehicles and exceptional after-sales service. The business is now managed alongside Doug's childrenDean, Ryan, and Beckywho have grown up immersed in the automotive industry. Their approach prioritises customer relationships, treating clients as friends and ensuring vehicles are sold with integrity.Servicing and repairs are handled by trusted local partners, and the company has built a reputation for transparency, fairness, and reliability. With a focus on customer satisfaction, Town Cars has served three generations of families, offering a curated selection of used cars backed by a 3-month warranty. Their dedication to quality and community has solidified their status as a trusted dealership in Gloucestershire.
Services
Used Car Sales
Part Exchange
Finance Options
Warranty Coverage
After-Sales Service
Details
- Year established: 1981
Highlights and features
- Family-run business with over 40 years of local expertise in Gloucester.
- Offering a 3-month warranty on all used vehicles for peace of mind.
- Transparent pricing with no hidden fees or obligations.
- Established relationships with trusted local servicing and repair providers.
- Flexible finance options available through authorised credit brokers.
Associations and certifications
- Financial Conduct Authority
What people say
Excellent service
Genuine after-sales care
Honest and fair
Loan cars provided
Trusted dealership
Services
Used Car Sales
Town Cars offers a carefully curated selection of high-quality used cars, including popular brands like Ford, Vauxhall, and Volkswagen. Each vehicle undergoes rigorous checks to ensure reliability, with detailed service histories provided. Customers benefit from competitive pricing, transparent dealings, and a 3-month warranty on all purchases. The family-run team provides expert guidance to help clients find the perfect vehicle for their needs.
Part Exchange
The dealership provides hassle-free part-exchange services, allowing customers to trade in their current vehicles toward a new purchase. With no obligation to accept offers, clients receive fair valuations based on market conditions. The process is streamlined to save time, ensuring a smooth transition to a new car while maximising the value of their existing vehicle.
Finance Options
As an authorised credit broker, Town Cars offers tailored finance solutions through carefully selected providers. Options include Hire Purchase (HP) and Personal Contract Purchase (PCP), with transparent terms and competitive rates. The team assists customers in securing finance subject to status, ensuring affordability and flexibility for all budgets.
Warranty Coverage
All used cars come with a standard 3-month warranty covering parts and labour, providing added security for buyers. This warranty ensures peace of mind, with repairs handled by trusted local professionals. The dealership's commitment to quality extends beyond the sale, reinforcing their dedication to long-term customer satisfaction.
After-Sales Service
Town Cars prioritises ongoing customer care, offering comprehensive after-sales support including servicing, repairs, and loan cars when needed. Their local partnerships ensure work is completed to high standards, reflecting their reputation for honesty and reliability. This approach fosters trust and encourages repeat business across generations.
People
Doug Hawkins
Owner
Doug Hawkins founded Town Cars in 1981, building a family-run business known for integrity and customer-focused service. With decades of experience in the motor trade, he prioritises quality vehicles and transparent dealings. His commitment to community and long-term relationships has earned the dealership a loyal customer base across Gloucestershire.
Questions
What finance options are available at Town Cars Gloucester?
We offer Hire Purchase (HP) and Personal Contract Purchase (PCP) through authorised credit providers. Terms are subject to status and affordability checks.
Do you provide warranties on used cars?
Yes, all vehicles come with a 3-month warranty covering parts and labour, ensuring peace of mind for our customers.
Can I part-exchange my current vehicle?
Yes, we offer competitive part-exchange valuations with no obligation to accept offers. Visit us for a free assessment.
What after-sales services do you offer?
We provide servicing, repairs, and loan cars during maintenance, working with trusted local partners to ensure high-quality workmanship.
Are your cars inspected before sale?
Yes, every vehicle undergoes rigorous checks and comes with a detailed service history to guarantee reliability and transparency.
What are your opening hours?
We're open Monday to Friday 9am–7pm, Saturday 9am–6pm, and Sunday 10am–5pm for your convenience.
