Find your next car, your way - in-store, collection, or delivery.
Here at Direct Cars, we're proud to be one of the UK's original car supermarkets, with a reputation for quality and service that's trusted by over 100,000 customers for over 28 years. Our commitment to excellence and customer satisfaction sets us apart in the automotive industry, with an unmatched level of experience.
Our Services
At Direct Cars, we're dedicated to providing top-notch customer service that extends beyond the showroom floor. From the moment you step onto our forecourt to the day you drive away in your new vehicle, our dedicated team is here to guide you through every step of the car-buying process. Whether you're searching for the perfect family car or a reliable commuter vehicle, we're here to help you find the ideal match for your needs and budget.
In addition to our wide selection of nearly new and quality used cars, we also offer a range of services to make your car-buying experience as convenient as possible. From flexible financing options to comprehensive vehicle maintenance, we're here to ensure that you drive away with confidence in your new purchase.
Why Choose Us?
At Direct Cars, we're committed to providing an unmatched level of customer service and excellence in the automotive industry. Our focus on quality and customer satisfaction has earned us an excellent reputation, with 96% of our customers recommending us to friends and family. Our showroom is designed to provide a relaxed and welcoming environment, where our friendly and knowledgeable team is on hand to answer any questions you may have.
We're proud to offer a range of services, including home delivery, financing options, and a comprehensive vehicle maintenance program. Our team is dedicated to making your car-buying experience as seamless and convenient as possible, so why not browse our website and discover why we're Sheffield's go-to destination for nearly new and quality used cars?
Staff Performance
The reviews highlight a mixed experience with the staff at Direct Cars. One reviewer, Neringa El-Bavab, had a negative encounter with a middle-aged man at the reception desk who was unhelpful and uninterested in assisting her. On the other hand, many reviewers praised the staff for being friendly, knowledgeable, and helpful. Ian, Shaun, and Luke were specifically mentioned as providing excellent service.
Car Selection and Buying Experience
Reviewers were impressed with the large selection of cars available at Direct Cars, and many appreciated the hassle-free and pressure-free environment. The staff allowed customers to browse at their own pace, answering questions when needed. The buying experience was generally smooth, with some reviewers commenting on the helpfulness of the staff during the purchase process.
Customer Service
Direct Cars received praise for its customer service, with many reviewers highlighting the staff's friendly and welcoming nature. One reviewer, Diesel Diva, was particularly impressed with the staff's efforts to keep her comfortable and hydrated during a lengthy delay in the payment processing.
Negative Experiences
One reviewer, Neringa El-Bavab, had a poor experience with the staff and ultimately purchased a car from another company.
