Drive Away Happy, Every Time!
At Johnsons Cars, we're committed to providing the highest level of customer care and satisfaction in everything we do. As one of England's largest independent dealership groups, we've been growing in strength since 1999, with 58 dealerships across the UK representing 17 different brands: Abarth, Alfa Romeo, CUPRA, Ford, Fiat, Fiat Commercial, Honda, Hyundai, Jeep, Lexus, Mazda, SEAT, KODA, Suzuki, Toyota, Volkswagen, and Volvo.
Our Mission
Our mission is to provide a comprehensive service for every customer, understanding that each individual has unique needs. We strive to make car buying easy and convenient, with online reservations available for just 99, as well as click and collect and home delivery options. Our knowledgeable and enthusiastic team is always on hand to offer advice and answer any questions you may have.
Our Services
We offer a wide range of services to ensure you get the most out of your vehicle ownership experience. Our Motability team is dedicated to providing expert guidance and support for customers with disabilities. Our Fleet and Business advisors are always available to help with your business needs. We also provide information on financing options and servicing and maintenance requirements.
Our Aftersales Services
Our aftersales services are designed to keep your vehicle in immaculate condition. We offer a comprehensive range of services, including MOT testing, repair work, and regular servicing. Our manufacturer-trained technicians use only genuine approved parts and the latest specialist tools to ensure your vehicle receives the best possible care.
Our Commitment
At Johnsons Cars, we're committed to bringing you the best possible car buying and ownership experience. We're proud of our reputation for excellence and strive to continually improve our services to meet the evolving needs of our customers.
Customer Service Issues
The review by Dave Whalley highlights a concerning issue with the service department at Johnson's. The author expresses frustration with the dealer brand manager, claiming they provided false information in response to his negative feedback. This has led to a breakdown in trust, with the customer ultimately deciding to take their business elsewhere.
Positive Experience
On the other hand, Maxine Warren's review tells a story of a satisfactory encounter with Mark, who helped her purchase a car. Her experience was stress-free, and she appreciated not feeling pressured into making hasty decisions.
