Business Details
30 Years
experience
Trusted Used Car Dealership in Ipswich
Simon Shield Cars is a family-run independent used car dealership established in 1996, located in Great Bricett near Ipswich. Founded by Simon and Caroline Shield, our business combines decades of automotive industry experience with a passion for quality vehicles. We pride ourselves on offering honest advice, transparent pricing, and a carefully curated selection of hand-picked used cars. Recognised as an Autotrader Highly Rated dealer year after year, we serve customers across Stowmarket, Needham Market, Hadleigh, and Bury St Edmunds. Our commitment to customer satisfaction is demonstrated through our RAC Warranty options, comprehensive vehicle history checks, and no-pressure sales approach.With nearly three decades of operation from our same forecourt location, we maintain strong local ties while attracting customers from across the UK. Our expertise spans various brands including Audi, Volkswagen, BMW, and family SUVs, with every vehicle undergoing rigorous preparation before sale. We prioritise clear communication, documented vehicle provenance, and post-purchase support, including complimentary half-tank fuel for long-distance customers. Our testimonials consistently highlight exceptional service, knowledgeable staff, and the high standard of vehicle presentation.
Services
Used Car Sales
Part Exchange
Motability
RAC Warranty
Test Drives
Details
- Year established: 1996
Highlights and features
- Family-run since 1996 with Autotrader Highly Rated status
- Comprehensive vehicle history verification and preparation
- RAC Warranty options for added peace of mind
- No-pressure sales environment with transparent pricing
- Recognised for exceptional customer service in testimonials
Associations and certifications
- RAC Warranty
What people say
Excellent service
Honest advice
Knowledgeable staff
Transparent pricing
No-pressure sales
Services
Used Car Sales
We offer a carefully selected range of high-quality used cars from brands including Audi, Volkswagen, BMW, and family SUVs. Each vehicle undergoes thorough preparation with documented history checks and MOT certification. Our transparent pricing policy ensures no hidden costs, while our RAC Warranty options provide additional peace of mind for buyers.
Part Exchange
Our part exchange service provides fair market-value assessments for vehicles being traded in. We handle all paperwork efficiently and ensure transparent valuations based on condition and market data. Customers receive immediate credit towards their new purchase with no unnecessary delays in transaction completion.
Motability Scheme
We participate in the Motability Scheme offering specially adapted vehicles for disabled customers. Our team provides expert guidance through the application process and ensures appropriate vehicle modifications. All adapted cars meet strict safety standards with comprehensive warranty coverage included.
RAC Warranty
Selected vehicles come with RAC Warranty options providing mechanical and electrical breakdown coverage. Warranty terms include nationwide service access and roadside assistance. We explain all coverage details clearly to ensure customers understand their protection levels.
Test Drives
Free test drives allow customers to thoroughly evaluate vehicles in real driving conditions. We encourage extended trials with no time pressure, providing route suggestions for local country roads. Our staff explains vehicle features during drives while answering technical and practical questions.
People
Simon Shield
Director
With automotive industry experience since the 1980s, Simon founded the business in 1996 after working with major brands like BMW and Toyota. He maintains hands-on involvement in vehicle selection and customer service, known for his technical knowledge and commitment to transparency.
Caroline Shield
Co-founder
Joining the business in 1996, Caroline brings customer service expertise developed during Simon's BMW dealership experience. She focuses on client relations and operational management, ensuring the company maintains its reputation for exceptional service standards.
Questions
What types of used cars do you stock?
We offer a diverse range including Audis, BMWs, family SUVs, and first cars, all carefully selected for quality and reliability.
Do you provide vehicle history checks?
Yes, we provide full service history documentation and MOT records for all our vehicles.
Can I part exchange my current vehicle?
We offer fair market-value part exchange assessments with transparent valuation processes.
Do you have financing options available?
Yes, we provide RAC Warranty options and work with finance partners to suit various budgets.
Are your cars prepared before sale?
All vehicles receive MOT certification, service history updates, and thorough presentation preparation before sale.
Do you offer test drives?
Yes, we provide unrestricted test drives with no time limits to ensure customer confidence.
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