Business Details
37 Years
experience
Award-Winning Car Dealers in Hertfordshire & London
Established in 1989, Norton Way Honda has grown from a single dealership to a multi-award-winning automotive group with 10 locations across Hertfordshire and West London. Our team of dedicated professionals serves customers seeking new and used vehicles from leading manufacturers including Honda, Nissan, Kia, Mazda, Peugeot, and Citron. With over 35 years of industry experience, we combine technical expertise with a customer-centric approach, offering comprehensive aftersales services, competitive financing solutions, and fleet management support. Recognised as a Great Place To Work for three consecutive years, we maintain ISO 27001 certification for information security and have received multiple accolades for electric vehicle innovation and fleet operations.Our commitment to sustainability is demonstrated through energy-efficient dealership designs incorporating solar power and water harvesting systems. As part of the Marubeni Corporation's global network of 50 automotive businesses, we leverage international expertise while maintaining local market knowledge to deliver exceptional value to both private and corporate clients.
Services
New Cars
Used Cars
Aftersales Services
Vehicle Financing
Fleet Solutions
Tyre Services
Accident Repairs
Service Plans
Parts Supply
Electric Vehicles
Details
- Year established: 1989
Highlights and features
- Award-winning electric vehicle dealership with V2G technology expertise
- 10 convenient locations across Hertfordshire and West London
- ISO 27001 certified information security management
- Recognised as Great Place To Work for three consecutive years
- Manufacturer-trained technicians for all major automotive brands
Associations and certifications
- ISO 27001
What people say
Award-winning service
Extensive vehicle range
Expert technicians
Competitive finance options
Sustainable operations
Services
New Cars
We offer the latest models from Honda, Nissan, Kia, Mazda, Peugeot, and Citron with manufacturer warranties and finance packages. Our sales consultants provide expert guidance through the purchasing process, including part-exchange valuations and demonstration drives. Customers benefit from competitive pricing across all new vehicle ranges.
Used Cars
Our extensive pre-owned inventory includes over 600 carefully inspected vehicles with comprehensive warranty coverage. Each used car undergoes rigorous mechanical checks and mileage verification. We offer transparent pricing with flexible finance options and part-exchange facilities for private and business customers.
Aftersales Services
Manufacturer-trained technicians deliver servicing, MOTs, and repairs using genuine parts and diagnostic equipment. We offer tyre fitting, alloy wheel refurbishment, and bodywork repairs at all locations. Scheduled maintenance plans help spread ownership costs while preserving warranty validity.
Vehicle Financing
Our finance experts arrange competitive packages through carefully selected lenders, including PCP, HP, and contract hire options. We provide transparent cost breakdowns with no hidden fees. Business customers access tailored fleet financing solutions with flexible terms.
Fleet Solutions
Award-winning fleet management services include vehicle sourcing, contract negotiation, and lifecycle management. We support businesses with single-vehicle purchases or large-scale fleet operations, offering tax-efficient solutions and electric vehicle transition strategies to meet net-zero targets.
People
Jason Cranswick
Managing Director
Leading Norton Way Honda since 2012, Jason has driven expansion to 10 locations while maintaining Great Place To Work certification. He oversees strategic growth and sustainability initiatives, including electric vehicle infrastructure development and energy-efficient dealership operations.
Scott Staines
Head of Customer Quality
Responsible for maintaining service excellence across all departments, Scott manages customer feedback systems and quality assurance processes. He collects and implements client suggestions to enhance the purchasing and aftersales experience at all Norton Way locations.
Ben Athow
Head of Marketing
Award-winning marketing director who led the Vehicle-to-Grid project that reduced dealership energy costs. Ben develops digital strategies and promotional campaigns while managing Norton Way's participation in industry innovation initiatives and community engagement programs.
Questions
What brands do you represent?
We represent Honda, Nissan, Kia, Mazda, Peugeot, and Citroën across our 10 Hertfordshire and London locations.
Do you offer electric vehicle charging solutions?
Yes, our Nissan dealership features Vehicle-to-Grid technology and we provide expert advice on electric vehicle ownership and charging infrastructure.
Can I purchase vehicles online?
Yes, we offer secure online reservations and purchases for both new and used vehicles through our website.
Are your technicians manufacturer-trained?
All our aftersales staff receive manufacturer-specific training for the brands we represent, ensuring proper maintenance and repairs.
Do you provide fleet management services?
Yes, our award-winning corporate team specialises in fleet solutions for businesses of all sizes, including electric vehicle transition strategies.
What sustainability initiatives do you implement?
We use solar power, water harvesting systems, and energy-efficient lighting at our dealerships while promoting electric vehicle adoption to reduce carbon emissions.
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