Trust us to get you on the road to success
Lipscomb is a privately owned New and Used car dealer in Kent, built on the foundation of providing a personal service to car buyers with total integrity. Our three used and new car dealerships in Canterbury and Maidstone are presented to the highest standard, reflecting our business ethos of providing outstanding service in all departments, from sales to aftersales. We stock a wide range of quality new and used cars from a variety of marques, including Volvo, Fiat, Abarth, Alfa Romeo, Jeep, and Fiat Professional Vans.
Our History
Established as a reputable car dealer in Kent, Lipscomb has built a strong reputation on providing exceptional customer service, ensuring that our customers receive the best possible driving experience. Our commitment to excellence is reflected in every aspect of our business, from our state-of-the-art dealerships to our knowledgeable and friendly staff.
Our Services
At Lipscomb, we offer a wide range of services designed to make your car-buying experience as seamless as possible. Our services include:
- Buying Online: Browse our extensive range of new and used cars online, reserve your chosen vehicle for just 99, and complete the sale in the comfort of your own home.
- Servicing and MOTs: Our aftersales department is dedicated to providing exceptional service and care, ensuring your vehicle is always in top condition.
- Motability: We are proud to be associated with the Motability scheme, providing affordable, adaptable vehicles to disabled customers across Kent.
- Accident Assistance: In the unfortunate event of an accident, our dedicated team is here to help, providing expert advice and guidance to get you back on the road.
- Instant Free Valuation: Get an instant online valuation for your part-exchange vehicle with Lipscomb.
Our Mission
At Lipscomb, our mission is to provide an exceptional customer experience, built on trust, transparency, and a commitment to excellence. We strive to build long-lasting relationships with our customers, ensuring that you receive the best possible service at every stage of your car-owning journey.
Excellent Customer Service and Experience
The majority of reviewers praised the exceptional customer service and experience at Lipscomb Aylesford. Many reviewers commended the staff, including Carly, Dan, Paul, and Owen, for their helpfulness, knowledge, and dedication to providing outstanding service.
Praise for Staff
Several reviewers praised specific staff members for their exceptional service, including Dan from the Alfa service team, who was described as an "asset to the company." Paul was also mentioned several times for his excellent service and helpfulness.
Positive Experiences
Many reviewers reported having a seamless and stress-free experience, with some mentioning that they were kept updated on their car's progress and were offered hot drinks while waiting. Some reviewers also mentioned that their cars were returned clean and spotless after servicing.
Highly Recommended
The dealership was highly recommended by many reviewers, with some stating that they would return for future services and purchases.
Negative Experience
Only one reviewer reported a negative experience, citing a lack of follow-up and communication regarding an issue with their headlights.
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