Business Details
41 Years
experience
Emergency
services
Used Cars & Servicing in Hereford
Established in 1985, Ned Potter Ltd is a family-run car dealership based in Hereford, UK. Under the leadership of the Catley family, we have built a reputation for excellence in used car sales, servicing, and MOT testing. Our three departmentsworkshop, sales, and valetingoperate from a single site at Beech Business Park, offering comprehensive services for Volkswagen Group vehicles and a wide range of other brands. With 39 years of experience, our team of Volkswagen Group-trained technicians ensures every vehicle meets the highest standards of quality and reliability.We pride ourselves on personalized service, backed by a 6-month RAC Warranty and membership in the Approved Vehicle Scheme. Our commitment to customer satisfaction is evident in our 24/7 roadside assistance, complimentary vehicle valeting, and flexible part-exchange options. As an FCA-authorised credit broker, we provide transparent financing solutions tailored to individual needs.
Services
Used Car Sales
Servicing
MOT Testing
Vehicle Valeting
Part-Exchange
Finance Options
Warranty
Collection/Delivery
Vehicle Diagnostics
Bodywork Repairs
Details
- Year established: 1985
Highlights and features
- Family-run business with 39 years of local expertise
- Volkswagen Group-trained technicians with specialist equipment
- 24/7 RAC roadside assistance included with purchases
- Comprehensive 6-month warranty on all vehicles
- Free vehicle health checks with every service
Associations and certifications
- RAC Warranty
- Approved Vehicle Scheme
- Financial Conduct Authority
What people say
Professional service
Competitive pricing
Knowledgeable staff
Excellent aftercare
Transparent process
Services
Used Car Sales
We offer a comprehensive selection of quality used cars from premium brands including Volkswagen, Audi, Mercedes-Benz, and BMW. Every vehicle undergoes rigorous inspection and preparation in our workshop. Our sales team provides transparent pricing and honest advice to help customers find the perfect match for their needs.
Servicing
Our Volkswagen Group-trained technicians deliver manufacturer-standard servicing for all makes and models. Using genuine parts and modern diagnostic equipment, we ensure optimal vehicle performance. Services include oil changes, brake checks, and comprehensive safety inspections to maintain warranty validity.
MOT Testing
Our Class 4 Automated Test Lane provides efficient MOT testing for vehicles aged three years and older. We offer pre-test checks to identify potential issues and perform necessary repairs in-house. Our technicians explain all findings clearly to ensure informed decision-making.
Vehicle Valeting
Our dedicated valeting team prepares vehicles to showroom condition using professional-grade products. Services include exterior washing, interior vacuuming, and polish treatments. We offer complimentary valeting for serviced vehicles and maintain strict presentation standards for all sales stock.
Part-Exchange
We provide fair valuations for part-exchange vehicles across all makes and models. Our streamlined process handles paperwork efficiently, with instant payment options available. Customers receive transparent assessments based on current market values and vehicle condition.
People
Ash Harris
Workshop Manager
With 17 years of experience, Ash leads our technical team. He recently completed VW ODIS training and upcoming electric vehicle courses. His expertise ensures our workshop maintains cutting-edge standards while delivering reliable service solutions.
Andy
Vehicle Technician
Andy brings extensive automotive knowledge to our workshop. Specialising in complex diagnostics and repairs, he combines technical precision with customer-focused communication. His passion for cars ensures every vehicle receives meticulous attention to detail.
Dean
Sales Executive
Dean's customer-centric approach has earned numerous positive reviews. He provides tailored vehicle recommendations and facilitates seamless transactions. His dedication to after-sales support exemplifies our commitment to long-term customer relationships.
Alex
Sales Advisor
Alex delivers professional service with a friendly demeanor. He assists customers with vehicle selection, financing options, and part-exchange arrangements. His organisational skills ensure smooth processes from initial enquiry to vehicle delivery.
Anna
Service Receptionist
Anna manages our service bookings with efficiency and warmth. Her organisational skills ensure smooth coordination between customers and technicians. She maintains clear communication throughout the service process to provide a stress-free experience.
Questions
Do you offer finance options for used cars?
Yes, we provide tailored finance packages through our FCA-authorised credit brokerage. Options include PCP, HP, and personal loans with competitive APR rates.
Can I part-exchange my current vehicle?
We accept all part-exchange vehicles. Our team provides instant valuations based on current market conditions and vehicle condition assessments.
What warranty do you provide?
Every vehicle includes a 6-month RAC Warranty covering mechanical and electrical components. Extended coverage options are available upon request.
Do you service non-Volkswagen Group cars?
Yes, our technicians have the expertise and equipment to service all major vehicle brands to manufacturer standards.
Is your workshop MOT-approved?
We operate a Class 4 Automated Test Lane for MOT testing, meeting DVSA requirements for all vehicle inspections and retests.
Do you offer collection/delivery services?
We provide complimentary collection and delivery within 5 miles of Hereford for serviced vehicles and test drives.
