DRH Cars Ltd is a family-run business that has been based in Tamworth for over 15 years. We are proud to have established ourselves as a specialist used car dealer in the Staffordshire area. Our team is dedicated to providing a first-class customer service and ensuring that our customers receive the best possible value for their money.
Our Services
At DRH Cars Ltd, we offer a range of services designed to make buying a used car as straightforward and stress-free as possible. From finding the perfect vehicle to suit your needs and budget, to providing expert advice and guidance throughout the purchasing process, we are committed to ensuring that your car-buying experience is a positive one.
Finance Options
We understand that financing a used car purchase can be a daunting task, which is why we offer a range of finance options to suit all budgets and financial situations. Our team is happy to work with you to find a financing plan that meets your specific needs and ensures that you drive away in your new vehicle with confidence.
Click and Collect Service
We also offer a convenient click and collect service, which allows you to browse our stock list from the comfort of your own home. This service is designed to make buying a used car as easy and hassle-free as possible, and we are happy to provide any additional information or support you may need throughout the process.
Facilities and Cleaning
We take pride in the cleanliness and maintenance of our vehicles, and we are committed to ensuring that each vehicle leaves our showroom in pristine condition. Our facilities are clean and well-maintained, with a team of experienced technicians and mechanics on hand to ensure that every vehicle meets the highest standards of quality and reliability.
Warranty and Insurance
We offer a range of warranties and insurance options to give you peace of mind when purchasing a used car. Our warranties range from 6 to 12 months, and are supported by Auto Guard, providing you with comprehensive cover for your new vehicle.
Customer Reviews
We pride ourselves on our excellent customer service and are delighted to have received numerous positive reviews from satisfied customers. We strive to provide a comprehensive and hassle-free purchasing experience, and we are always happy to listen to your feedback and concerns.
Contact Us
To find out more about our range of used cars, finance options, and services, please do not hesitate to contact us today. We would be delighted to answer any questions you may have and look forward to hearing from you in the near future.
Dealership Performance
The reviews highlight mixed experiences with DRH Cars Ltd, with some customers reporting positive interactions and others expressing dissatisfaction. There seems to be a general issue with customer service, with some customers feeling that their concerns are not being addressed promptly.
Quality of Cars
Some customers have reported issues with the quality of the cars they purchased, including engine problems, excessive oil leakage, and faults with the engine management system. On the other hand, some customers have reported purchasing cars that were in good condition and ran smoothly.
Communication
Communication seems to be an area of concern for some customers, with some feeling that they were not kept informed about the progress of their purchase or that their queries were not being addressed in a timely manner.
Highlights
- Some customers have reported a smooth and pleasant experience with the dealership, with helpful staff and no issues with the cars they purchased.
- Customers who did have issues with their cars reported difficulty in getting the dealership to address their concerns promptly.
Criticism
- Some customers have reported poor customer service, including a lack of communication and unresponsiveness to their queries.
- Customers have reported issues with the quality of the cars they purchased, including engine problems and excessive wear and tear.
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